Responsible Gaming

Keep gambling within safe limits

Responsible gambling starts with treating gambling as paid entertainment. The outcome of a game is uncertain, and no strategy can guarantee a win. Previous results do not predict future results, and a losing streak does not mean that a win is due. Avoid gambling with the expectation that you will recover losses, increase your income or fix a financial difficulty.

Before you play, decide how much money and time you are comfortable spending. Your budget should cover essential costs first, including housing, food, bills, transport, education, savings and other commitments. Gambling funds should come only from money left after these responsibilities have been met. Never use borrowed money, credit intended for essential expenses or money set aside for another person.

Practical ways to stay in control

• Set a spending limit before you start and do not increase it during a session.
• Set a time limit and stop when that time has passed, even if you are winning or losing.
• Take regular breaks away from the screen and avoid playing when tired, upset, stressed or affected by alcohol or other substances.
• Keep gambling separate from everyday spending by using a clear personal budget.
• Do not chase losses by placing larger or more frequent bets.
• Do not borrow money, sell possessions or ask others for funds to continue gambling.
• Keep a record of your deposits and spending so you have a realistic view of your activity.
• Use entertainment activities, social time and other interests to maintain balance in your routine.

A limit is most effective when it is decided calmly, before gambling begins. If you find yourself changing limits repeatedly, hiding your activity or making exceptions for yourself, consider taking a longer break and seeking support.

Tools for safer gambling

Account controls can help you manage how you use an online gambling service. Depending on the service, your account and applicable requirements, available options may include deposit limits, spending limits, session or time reminders, activity information, cooling-off periods and temporary account breaks. Read the conditions for any control carefully before confirming it, as a setting may apply for a particular period or may not be changed immediately.

Using limits and breaks

1. Choose a limit that reflects your real budget rather than an amount you hope to win.
2. Set the limit before making deposits or starting a session.
3. Check that you understand whether the limit applies to deposits, wagers, losses, time or another activity.
4. Allow time for a control to take effect where the applicable rules require a delay.
5. Do not open another account or use another person’s account to avoid a limit or break.
6. If you need more protection, request a longer break or self-exclusion through the available account process.

Self-exclusion is a stronger option for a person who wants to stop gambling for a defined period or indefinitely. When self-exclusion is requested, follow the instructions provided and do not attempt to bypass the arrangement. If you share devices or payment methods with another person, take additional steps to protect your access and discuss the situation with someone you trust.

Account tools are not a substitute for professional support. If you are worried about your gambling, use more than one protective measure, such as a break, financial restrictions and support from a qualified service. Keep records of any requests you make and review the information supplied with the relevant tool.

Recognising when gambling may be a problem

Problem gambling can affect people of any age, background or income. It can develop gradually, and a person may not notice the change until gambling begins to affect money, relationships, work, study, sleep or emotional wellbeing. Winning sometimes does not mean that gambling is under control. The important question is whether gambling remains within your choices, budget and daily life.

Possible warning signs

• Thinking about gambling often or feeling restless when you try to stop.
• Spending more time or money gambling than you originally planned.
• Increasing the size or frequency of bets to feel the same excitement.
• Trying to win back money that has already been lost.
• Feeling anxious, guilty, irritable or low because of gambling.
• Hiding gambling, deposits, losses or account activity from family or friends.
• Borrowing money, using credit, selling belongings or missing payments because of gambling.
• Arguing with people close to you about gambling or withdrawing from normal activities.
• Missing work, study, appointments or sleep because of gambling.
• Continuing to gamble after deciding to stop or after setting a personal limit.
• Using gambling to escape stress, loneliness, sadness, boredom or other difficult feelings.

One warning sign can be enough to pause and review your situation. You do not need to wait for a serious financial loss before asking for help. Speak honestly with a trusted person, stop gambling for a period and consider support from an appropriately qualified gambling counsellor or health professional. A confidential conversation can help you understand your options without judgement.

If gambling is causing immediate financial, emotional or personal danger, prioritise your safety and seek urgent assistance through appropriate local emergency or health services. If thoughts of self-harm or suicide are present, contact emergency support in your area or go to the nearest emergency department.

Protecting yourself and others

Only people who meet the applicable minimum age and legal requirements may use an online gambling service. Parents, carers and household members should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts or devices. Keep login details private, use device security features and avoid leaving an active session unattended.

• Never share your password, verification codes or account access with another person.
• Use a strong, unique password and update it if you believe it has been exposed.
• Log out after using a shared device and keep your phone, computer and email account secure.
• Use available parental controls, content filters and payment protections where appropriate.
• Do not allow another person to gamble through your account or ask to use theirs.
• Review account activity and raise any unfamiliar activity through the available account process.
• Keep financial records and personal information private, especially on shared devices.
• Do not gamble on behalf of another person or encourage someone who is trying to take a break.

Getting support in Australia

If you are concerned about your gambling, support is available from recognised Australian gambling-help organisations, state and territory services, financial counsellors, general practitioners, psychologists and other qualified health professionals. These services can provide practical guidance about stopping or reducing gambling, managing financial concerns, speaking with family and creating a plan for recovery.

You can also speak with someone you trust, such as a partner, family member, friend, doctor or counsellor. Asking for help is a responsible step, not a failure. If you are supporting another person, listen without blame, encourage professional assistance and protect shared household finances where appropriate. Do not take on gambling debts or provide funds that could enable further gambling.

Speedau2 Casino may provide account-management information and safer gambling options through the relevant account or support process. Availability and operation of those options can depend on the account, service and applicable requirements. Review the information shown in your account and use the available process if you want to set a limit, request a break, discuss self-exclusion or close your account. No gambling website can remove every risk, so personal awareness and independent support remain important.

The safest choice for someone who cannot gamble within their limits is not to gamble. If you are unsure whether gambling is right for you, stop and seek advice before continuing.